Step 1 — Submission
The user selects the company, describes the experience, and attaches supporting documents. Sensitive data is detected and protected from the start.
🛡️How Ashkoo works
A clear path: private case, response window, then resolution or sanitized publication
Ashkoo is designed to reduce escalation. Every case starts with review and privacy, then the company gets a real opportunity to respond before details open publicly.
Last updated: May 2026
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1. Submit
The consumer submits details and supporting documents securely.
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2. Review and response window
Ashkoo reviews the content and notifies the company with a 72-hour response window.
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3. Resolution or sanitized public version
If no response arrives, a cleaned public version may appear.
Step 2 — Review
Before public visibility, Ashkoo reviews language, personal data, legal risk, and similarity to other cases.
Step 3 — Company notification
After approval, the case can appear as being tracked while the title and details stay masked. The company has 72 hours to respond.
Step 4 — Response or limited public opening
If the company responds, the flow stays private. If not, a sanitized public version may appear after the deadline. Sensitive data is never published.