Who can reply?
Only users linked to the company through a verified company account or an approved ownership claim can publish an official reply.
Every company mentioned in a case has a clear right to respond, request review, provide documents, and correct inaccurate information.
Last updated: May 2026
The company’s official response appears clearly inside the case.
Legal or correction requests are handled with priority.
Non-response does not mean the company admits the claim.
Only users linked to the company through a verified company account or an approved ownership claim can publish an official reply.
A reply may include clarification, resolution steps, requests for information, or a contact proposal. It must stay professional.
If a company believes a case is misleading, inaccurate, or violates its rights, it can request review from the brand panel or via info@ashkoo.com.
If the case is resolved, the resolution can be recorded. In some cases, the case can be archived or hidden upon joint request.